Designed and Made in Melbourne By Nicole
Returns & Exchanges
I love my customers to be happy, wear their Redressd Designs all the time, receive loads of compliments and spread the word! If you are not absolutely loving your Handmade Designs, let me help you to return it for something you love.
If you find that your purchased item doesn't fit, doesn't suit you, or you simply aren't satisfied, I will provide a store Credit to you so that you can find an alternative size or design. A refund can also be requested on full priced items where a discount code or gift voucher has not been used and it is not a Special Custom Design.
Exchanges or returns of garments in original condition with tags still attached (eg, unworn, unwashed, no fake tan, makeup, or other marks and is odour free)
Please contact me within 5 days of Delivery to workout an exchange or request a Refund. If a Refund is eligible it will be less Original Postage and PayPal Fees (2.4%) and is best returned using an Australian Post prepaid traceable satchel.
In the unlikeley event there is a fault in your garment, please do not attempt to repair it, I will repair or remake a new one for you free of charge and postage.
Any questions, just send me an email. Cheers, Nicole
Free Regular Postage within Australia on orders over $100
If your item is made to measure then please allow 2 weeks. If you need it sooner, please let me know.
I use Earth Packaging Compostable post satchels with a tracking number (made from annually renewable resources such as corn, and will break down within your home compost! Just pop them in with your food scraps, and before you know it, worms will be eating them for breakfast)
If you require a signature on delivery or express post then please add this at checkout.